Contact Us

Email: care@zoazoneservices.com
Phone: +1 (256) 699-8899
Business hours: Monday–Saturday, 10:00–18:00 IST (closed Sundays).

We aim to respond to every email within one business day.

In accordance with the Information Technology Act, 2000 and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, customers in India may raise grievances with our designated Grievance Officer:

• Acknowledgement: every grievance is acknowledged and responded to within 48 hours of receipt.
• Resolution: grievances are redressed within 15 days of receipt, in line with the IT Rules, 2021.

Please include your account email, a description of the issue, and any relevant order or transaction reference so we can resolve your grievance quickly.

• Account, login or billing questions
• Refund and cancellation requests (see our Refund & Cancellation Policy)
• Payment failures or duplicate charges
• Data privacy requests (see our Privacy Policy)
• Partnerships, reseller and affiliate enquiries